Technical Summary

Etna Interactive has invested heavily to ensure the integrity of our data center, our hardware, and the data associated with the websites we host. Our hosting service offers the following features:

Physical Security

24/7 staffed data center security
Servers housed in key-locked cabinets
Biometrics sensors at all access points and closed circuit video

Facility Integrity

Raised floors to aid cooling and cable access
3-Phase 208V 800AMP independent power supplied to center
3 x APC Uninterruptible Power Supplies (120 Kilowatts) for power conditioning and backup power, 125 KW Onan Cummins diesel generator emergency backup power (transfer affected in under 45 seconds), and automated power switching
Seismic foundation mounted server cabinet
Additional environmental protection with 4° sloped internal ceiling & double layer Viscuene Shell
Advanced dry fire suppression

Connectivity Assurance

Dual border routers (VRRP Protocol)
N+1 redundancy design in power, AC cooling, and connectivity for multi-layer fault tolerance
Active network monitoring
Multiple transit carriers at multiple fiber entry points
Over 40 peering connections
San Luis Obispo, CA, happens to be the landing site for 8 major trans-Pacific carrier lines

Data Reliability

On and off site data back ups
Web and database servers reside behind packet based firewall
Server access restricted
All security updates and patches are manually loaded and tested in a development environment before installation on the production web servers

Hardware Protection Measures

Servers utilize dual processors, dual power supplies, and RAID 5 memory
Critical hardware spares maintained onsite