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709 Fiero Lane, Suite 43
/ San Luis Obispo, CA 93401
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How to Handle Negative Reviews

It is inevitable that negative comments will be posted online about you, your practice, or your medical device. You may be able to eliminate the negative comments, or turn a bad situation to your favor, if you handle the situation correctly.

In this short segment we lay out three distinct courses of action for handling posts that are negative (but true), comments that are deceptive and malicious, and those occasional crazy rants.


Featured Project –¬†Advanced Surgical Associates of Santa Barbara
Santa Barbara bariatric surgeon

Working with Santa Barbara surgeons
Dr. David Thoman and Dr. Kimberly Grafton, Etna Interactive has just completed a project to redesign their old site and help them connect with more bariatric and breast cancer patients.

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