Etna Interactive
709 Fiero Lane, Suite 43
/ San Luis Obispo, CA 93401
Tel (866) 374-3762
Fax (805) 543-2014

Training & Staff Development

Scot Burns
Scot Burns
Account Director

At Etna, we realize the importance of a team approach. It’s no mystery that we accomplish more for our clients when we collaborate than we would on our own. We also know that the more closely team members work together and the more educated they are on their specialty, the greater the results and output.

We take this same view and approach when helping our clients with training and staff development. We know from experience that the greatest results in practice growth come from a well-trained internal team that works harmoniously. We work with you to uncover opportunities for learning, and make refinements to your processes that help amplify our marketing efforts and grow your business.

Lead Processing

You invest a lot of time and money into marketing and making your practice look good. We want to help you ensure that your client’s first interaction with the practice or spa is a positive one. We offer all of our clients guidance and direction on best practices in converting online inquiries to paying patients.

Etna is unique in that we carefully measure the quantity and origin of each lead. Using tools like our proprietary lead tracking database, we show you how your office performs against national benchmarks for metrics such as lead-to-consultation, consultation-to-service, and lead-to-service. We’ll be able to further refine things like response time and quality of customer service with call tracking and mystery shopping. Together, we can uncover opportunities to improve not just our marketing, but your interaction with prospects, to increase conversions and revenue.

Social Media Training

If it isn’t already, social media should be playing an important part in your practice’s marketing mix. People want to get a glimpse of what’s happening inside your practice as well as stay informed on news and specials. Using platforms like Facebook, Instagram and Pinterest can not only help you communicate with your audience, but done right, they will enable you to reach a whole new target audience. Additionally, a successful social media campaign can increase leads, increase reviews, and help differentiate you from your competition.

The days of simply participating in social media by posting a funny picture on Facebook are behind us. We have found proven ways to turn this channel into a measurable activity that delivers an incredibly high ROI. We’d be happy to work with your team to train them on social media best practices and develop a strategy that delivers results.

The blog is another awesome tool in your arsenal that we will help you put to good use. It can help inform and engage your patients, as well as boost rankings. However, posting has changed over the years and this can be time wasted unless done correctly. We’ll train you or your staff on what a solid blog strategy looks like with points such as proper post length, how to include media rich assets, keyword integration, and other optimization tips.


Dr. Todd Hobgood
Without a doubt, Etna places a premium on getting to know the client in a way that is truly extraordinary. It's clear that my goals have become theirs! The very top leadership spent an incredible amount of time and energy getting an understanding of our business goals. Couldn't be happier!"
Dr. Todd Hobgood
Dr. Todd Hobgood
www.toddhobgood.com

Content Management

While we pride ourselves in the quality, custom content we create and develop, we realize that some practices want to make their own contributions to their online presence. We welcome this, and have seen this type of partnership produce remarkable results. We guide you in the proper application of WordPress, share best practices for publishing before & after photos, and can teach you the proper application of your blog. Simple steps like these not only help your search engine rankings, but can help with lead conversion.

Review Cultivation

Your online reputation is more important than ever. Over 80% of people searching for a doctor are looking at your review profile online, so it had better be stellar. We have tools to not only help you cultivate more reviews, but we coach you on a proven and ethical review gathering technique.


We do uncommonly good work based on customized strategy, but that’s just the beginning.

The Etna Approach

Monthly Newsletter

We like to keep our clients educated on best practices and which industry changes might affect them. Even if we aren’t actively engaged in staff development or coaching with your practice, you can still benefit from the information and tips we put out via our monthly newsletter and accompanying video. Whether you’re a client or not, you’re sure to benefit from signing up. And if you are a client, you’ll get access to the library of helpful articles and past newsletters which cover everything from phone handling skills to lead reply email tips.

Partnership

Our most successful clients are the ones with whom we work the most closely. A true partnership will benefit both parties involved and we see this repeatedly. We hope that you’ll reach out to us to request any of the useful training or coaching that we provide. But even if you simply sign up for our free newsletter, you’ll benefit from our experience and expertise, and you’ll be one step closer to achieving your business goals – which is our goal.

Our Latest Reviews

Our Partners Say It Best

Google
5.0/5
Oct 5, 2020
I’ve been using ETNA for over 10 years and they are the best of the best! We have a great relationship and I can teach them at any time and receive a personal, timely response. ETNA stays on top of all the algorithm changes and is proactive with them. They are so dang good I will soon have 2 sites with them!!&
Facebook
5.0/5
Oct 5, 2020
Dr Rockmore was Thoughtful, professional and caring. Excellent service by all office staff also.
Google
5.0/5
Oct 4, 2020
The staff here are very welcoming & nice. They make sure they answer all of your questions & try to make you feel comfortable as possible. Filler, botox, & chin implant: Happy with all my results. Dr. Weiler is real down to earth & cool. Taylor (PA) is great also!
Google
5.0/5
Oct 3, 2020
Etna is not the least expensive SEO service out there, so ask yourself how much is your advertising worth? Etna built a completely new web site for me that catches your eye and makes it easy for potential patients to find out the information that they are looking for. Etna continuously monitors the search words that you think are important for your business and makes sure that you are at or near the top of the Google results. They stay in contact with you and update the items and geographical targets as your business and patient pool changes. When I send an email with a concern, I almost always receive a reply within 24hrs. The people are friendly. My account manager has not changed since I became a client. With other SEO companies, my account managers lasted an average of 8 months (I have been with Etna 3 years). The strategies have brought results and allowed me to grow marketshare even during this pandemic. So, to answer my original question, has paying more than 50% what other companies might charge been worth it? Ask yourself, how much am I willing to pay to achieve meager results and an empty appointment schedule? Yes, I recommend ETNA without qualification as an SEO manager for your medical practice.
Google
5.0/5
Oct 3, 2020
Dr. Weiler is extremely professional, his staff is very sweet and upbeat & he has made this experience stress free!!! I did a lot of research on YouTube before and heard about various complications or things women went through after but I had absolutely not one bad thing to say about my procedure! My breast augmentation went perfectly and I am healing beautifully! Highly recommended!!!
Google
5.0/5
Oct 2, 2020
Would highly recommend ! Dr. Rockmore and all of his staff made the process quick and easy. They were very professional and answered any questions I had 😊
Google
5.0/5
Oct 2, 2020
I can’t say enough of GREAT things about Weiler Plastic Surgery, Taylor and all the staff! Hands down the BEST! This is my second time seeing Taylor, and I’m so excited and satisfied with the outcome! Very professional and sweet team they have! I’ll definitely be going back 🙌 Thanks again Taylor, YOU ARE THE BEST! !
Google
5.0/5
Oct 1, 2020
Great doctor and surgeon. Highly recommend
Google
5.0/5
Oct 1, 2020
I asked Dr. Rockmore to correct eyelid surgery to correct droopy lids. I had with a previous doctor who left me with very asymmetrical eyelids. I was afraid to trust another doctor. I am so glad I found Dr. Rockmore! He was kind, gentle, took his time and did a great job considering the state of my eyelids. After months had passed I went back to him because I felt I had too much skin leftover. He fixed it right away. I am very happy with his work. He is also an expert on botox and fillers.
Google
5.0/5
Oct 1, 2020
I absolutely love my results every time I see Taylor at Weiler Plastic Surgery. She’s professional and makes me feel incredibly comfortable. Her knowledge of facial anatomy and expertise gives me confidence and I recommend her to everyone.
Google
5.0/5
Oct 1, 2020
Best decision I ever made. Dr. Weiler and his staff made me feel right at home. My procedure went as planned and am having awesome results!
Google
5.0/5
Oct 1, 2020
This experience has been AMAZING from the beginning to the end. The staff is nice, courteous, and helpful.I had an amazing nurse Lauren helping me from my pre-op to my post-op appointments. Recovery was fast and I was moving around doing my normal everyday. I will be back for other things that Dr. Weiler offers. I tell everyone about Weiler plastic surgery every chance I get😍😍😍😍😍
Google
5.0/5
Sep 30, 2020
On several occasions I've needed help from Dr Cody Koch and his team due to disfigurations from dermatologist skin cancer removals. Dr Koch and his staff are outstanding (skills and personality). I highly recommend Dr Koch! No where else I'll go....
Google
5.0/5
Sep 30, 2020
If you want a perfectionist Dr Daugherty is the surgeon you want. She will have you snatched, plump, and perky in all the right places. Very professional and honest from the consultation to months post opt This is the best SELF investment I've made and I could not think of a better surgeon then Dr. Daugherty. I wanted a female surgeon who was also a mother so she can understand and empathize. Thank you Thank you a million Dr Daugherty for restoration my confidence AND SNATCHING THIS WAIST!!!! Behind Dr Daugherty is an awesome staff from Hammond to the Baton Rouge office everyone seems happy and delighted to help thanks everyone
Google
5.0/5
Sep 29, 2020
Taylor’s attention to detail is remarkable. She always suggests what is best for me and gives me the price breakdown to allow me to decide options. She is wonderful.
Facebook
5.0/5
Sep 29, 2020
I came in earlier today and got a 360 facial treatment done. Everyone in the office made me feel really comfortable. It’s a really lovely space and it’s chic but really homey. I definitely would go back and I feel safe with the results. I feel like Dr. Mabrie was very transparent about the pricing and what he would be using and where. I do still have some swelling in my chin mainly. But excited to see what it looks like when I’m healed!
Google
5.0/5
Sep 29, 2020
I can’t say enough about these amazing people! They all have some type of magical powers. Most of all, the entire staff makes you feel like family, at no point did I ever feel uncomfortable. In fact, I’m sure I will be back for more! And here we are a year later....and I’ve went back for more and still a happy camper. Of course, I’ll be back in the very near future with my frequent flyer self! Not only is Doc amazing the entire staff knows what they are doing and every little detail about their products and services. In return not only means they are educated in their field they have common sense & class! And if there is any questions you have no matter how big or small you think they are, Michelle Hebert is absolutely the most pleasant person to speak with and she makes you feel like she has known you for years and goes out of her way to help you. Every time I am in that office, I have to say, she is on top of her game 100%!!!!
Google
5.0/5
Sep 28, 2020
I met with Sherrie who talked me through filler options. She took good care of me and touched me up to satisfaction.
Google
5.0/5
Sep 28, 2020
I am so absolutely delighted!! I was treated with kindness, compassion and understanding. Pleased, with my result. I have no regrets!! Top notch!!
Google
5.0/5
Sep 27, 2020
Shawna is very professional and reached out to me to ensure that I was happy with my lips. Great customer service they care about their clients.
Google
5.0/5
Sep 26, 2020
Injector Elle is a must-see at DA Roseville for all your aesthetic needs! Elle takes the time to see what will be the best treatment and outcome for your specific needs. She is a master at her craft, incredibly sweet, and makes injection maintenance pleasurable. I'm so happy to have found her!!!
Google
5.0/5
Sep 25, 2020
I wanted to take a moment to thank you for doing such a wonderful job on my breast augmentation a couple of months ago. This was something I thought about doing for a long time and I'm glad I finally did it. My results are very natural—I look like I did before I had my children and I couldn't be more pleased. So a big thank you to you and your wonderful staff for taking such good care of me!
Google
5.0/5
Sep 24, 2020
Can’t say enough about Ladawn at Weiler! She is always amazing! She will have your skin glowing in just one appointment. What I love about her is she always tells me exactly what I need in order to get the results I’m looking for. She doesn’t try to over sell me with unnecessary services and I appreciate that. Highly recommended!!
Google
5.0/5
Sep 24, 2020
Amy is awesome!!!
Google
5.0/5
Sep 23, 2020
Im very pleased with my experience at Weiler. Ladawn is the best! She is very knowledgeable and professional and her recommendations are always on point. I’m So happy to have an Esthetician I can trust to get it right every time!
Google
5.0/5
Sep 23, 2020
Destination Aesthetics is the best medi spa I have been to. Elle has been the injector I have been seeing and she is immensely knowledgable and takes a lot of care into her work. I always leave extremely happy with what she does! I would recommend to anyone to try Volbella, it is so pillowy and soft and doesn't lump or swell extremely. Talk with your injector about the pros and cons of all the options and they will happily tell you about them to find your right fit. I've never felt rushed or pressured when I have gone in. They give the best care and customer service to everyone. You will not be disappointed here!
Google
5.0/5
Sep 23, 2020
Where do I begin! From the moment I walked through the door, I felt at home. The ladies at the front greeted me with the warmest welcome! The entire team made me feel so beautiful. Alix was my injector. I truly can't say enough about her. She listened so intently to my insecurities to help guide me on my decision to take care of ME! I walked out the door crying happy tears from the way this beautiful soul made me feel. I will never go anywhere else! If you are looking for the right place to take care of YOU with no judgment, I promise you that once you experience this place, you will never go anywhere else! I am so thankful for the incredible women of DA for being the change the world needs to see more of!
Google
5.0/5
Sep 23, 2020
Destination Aesthetics is one of a kind. I have been elsewhere not knowing what to expect, and after my appointment, I feel as if I wish someone would have shared this place with me sooner! I am in my late 50's have been terrified of the idea of someone picking me apart, telling me what I need having never been to a place like this. My experience was the furthest thing from that. My first call was the reason I choose to come here. Kristin took my call. She was so knowledgeable explaining everything I should expect for my first appointment, and she reminded me that they would take great care of me, and I wasn't too late to be getting started on turning back the clock. She was just the start to my incredible experience! My appointment from start to finish was nothing short of amazing! My nurse Alixandra did what they call a DA lift, and boy and I happy with my results! I feel like me again after all this aging. I am amazed, to say the least! I will be a forever client thanks to all of the sweet ladies that impacted my experience.
Google
5.0/5
Sep 23, 2020
I cannot say enough great things about Dr. Daugherty! She is absolutely fantastic. Throughout the entire process she was highly professional, skilled, detail oriented, transparent, and personable. Any change to your physical appearance is a scary step and she truly made all my worries fly out the window. I felt like she genuinely listened to my desires and was very straight forward about the realistic outcome that could be achieved for my personal situation. I broke my nose a few years ago and had been putting off surgery for quite a while but after several consultations with different doctors, Dr. Daugherty was no doubt the perfect fit. I wanted a natural outcome that felt like me and she completely exceeded my expectations in EVERY aspect. Additionally, I loved that there were no hidden fees involved. They quoted me the complete price which included everything rather than typical quotes that leave out the hidden fees associated around facility charges and anesthesiologists. I am thrilled with my results and I highly suggest Dr. D to everyone!
Google
5.0/5
Sep 22, 2020
This doctor was so personable and his staff is amazing as well.
Facebook
5.0/5
Sep 22, 2020
I just have to get on here and leave a review for Amy at the Denham location. I have never experienced someone who took their time to make sure that all of my questions were answered, AND gave me the results that I asked for, until I met Amy. When it comes to enhancing your appearance it can be scary and uncomfortable at times, especially if the result of a previous procedure did not go as planned. Amy is a perfectionist and will do her best to make sure her patients are completely happy, even if that means having to give yourself some time for the best outcome! I am extremely satisfied with her work ethic, patience, and professionalism. I would recommend her to absolutely anyone!! Go see Amy!!
Google
5.0/5
Sep 22, 2020
My experience with Weiler Plastic Surgery has been nothing but pleasant. Dr. Weiler and his staff have all been amazing from my initial consultation to my surgery to my follow up care. I am very pleased with my results & highly recommend him if you’re looking for a doctor who will keep your safety first & leave you feeling amazing. Everyone there always made me feel like I was more than just a name on a chart. I still can’t believe that it’s me when I look in the mirror. He changed my life for sure.
Facebook
5.0/5
Sep 21, 2020
I saw Lauren at their downtown location for a consult for Botox. Jennifer was there to greet me and she was so incredibly nice! I was pretty nervous and she reassured me everything would be okay! The quality of service I received was exceptional! She was very thorough, honest and incredibly knowledgeable about the products and placement of the botox. What I loved most about Lauren is that she was incredibly professional and she is able to explain and educate how the botox will work in non-medical terms so I could completely understand the process! She made suggestions and was more than respectful of a budget. If you are looking for an experienced, honest, trustworthy medical professional, Lauren is the one!
Facebook
5.0/5
Sep 21, 2020
Dr. Weiler and his entire staff are the best of the best! Amazingly accommodating and knowledgeable while being very approachable and friendly. Dr. Weiler has unmatched bedside manner and makes you feel like you are the only patient he has- as a nurse myself, I was incredibly impressed! I had been to 6 consultations with different surgeons in and around the New Orleans area before hearing a friend rave about Dr. Weiler. She insisted that the 45 minute drive to his office in Hammond would be well worth it to me- and she was so right! As soon as I met Dr. Weiler, I knew I would be booking my surgery with him and I did just that. Every appointment from my consult to the surgery day itself, was expertly organized and handled with the greatest of care. I am absolutely in love with my results and forever thankful to Dr. Weiler for restoring my self love and confidence! Five stars and endless recommendations to anyone looking for a truly gifted physician.
Facebook
5.0/5
Sep 18, 2020
Nurses soo sweet took really good care of us recommend it highly and Dr Hill
Facebook
5.0/5
Sep 13, 2020
I had a wonderful experience with the staff and Dr. Koch himself. They made everything very comfortable for me and made me feel extremely well taken care of throughout the entire process. Would highly recommend!
Google
5.0/5
Sep 13, 2020
I used to hate filling out surveys or make reviews, but one day after I made a huge complaint for a bad experience, I decided that I need to put the same effort to recognize when people or places provided a great experience. I absolutely love Dr. Hill, he’s an extraordinary professional, but most importantly a great human being. He’s extremely respectful and gives you the trust to talk about your imperfections because his professionalism goes above and beyond of a patient’s expectation. He is a well recognized plastic surgeon who has a busy agenda, so I was surprised and absolutely thankful because he always had time for me, to respond every single email that I sent to him. I never ever had any surgeries, so I had tons of dumb questions maybe, tons of good questions as well, but he always took the time to respond my emails in a timely manner and always taking the time to treat me not just as one of his thousands of patients, he treated me as an important individual. My surgery went amazing and I can’t be more thankful with Dr. Hill, Carrie and Brooke. They run a business, but they know how to turn their business into a very positive experience for their patients. They make you feel welcome since the first appointment and they treated you with the same respect and compassion before and after, because going under the knife is not an easy decision, but they make you feel like they care about you, about your pain, your questions and needs. I want to write this review just to express my gratitude to Dr. Hill and his team for everything that they have done for me. Business are businesses and they are created to make money, and the beauty industry is just another business, but things change when business make their patients the center of everything that they do, and Dr. Hill and his team do a phenomenal job making patients the center of everything proving them personalized attention before, during and after the procedures. For a patient receiving emails or calls from the Doctor to provide instructions, to make sure you have everything that you need or to ask how are you feeling, represents how important the patients are for you. And if a patient is important for a doctor, that’s a doctor that you can trust. I trusted Dr. Hill since day one, and I’m extremely thankful for the time and dedication that he put into my case.
Google
5.0/5
Sep 12, 2020
i initially heard about dr. chaboki from my dermatologist - after a harrowing dog attack on my face, she recommended i contact him. his amazing front desk / practice manager janet, answered. her empathy and kindness and patience was a great intro to the practice. she arranged my first meeting with dr. chaboki. after our first meeting and researching dr. chaboki’s stellar achievements in the field of ent & facial reconstructive surgery, without hesitation i sought his help. from my initial consultation, he has consistently been a pillar of strength. his work is flawless and i feel like myself once again. i highly recommend anyone seeking a skilled surgeon to reach out to him. furthermore, their office offer various other services including botox, which i have now signed up for.
Google
5.0/5
Sep 10, 2020
I have been seeing Laura at Sole for months now. Laura is very professional and knowledgeable. She knows her field of experience very well. Sole should consider her very valuable! I will continue to go and see Laura for all of my skin care needs.
Google
5.0/5
Sep 9, 2020
Love Taylor!!!! She gets it right every time & I always recommend her to my clients as I am an esthetician’s at Massage Envy.
Google
5.0/5
Sep 9, 2020
I have never been disappointed with services received at Solè. From the front desk to aestheticians to Dr. P, are all very welcoming, knowledgeable , friendly and professional. 🙂
Facebook
5.0/5
Sep 8, 2020
Great Doctor, excellent care staff wonderful environment
Google
5.0/5
Sep 8, 2020
I saw Nancy to get filler for the first time. She was so thorough about talking to me about what I was looking for, how to achieve my results, providing options. We settled on a plan of a combo of Kybella and filler and I'm already excited about the results. Also she is fantastic about giving injections - there is no pain!
Google
5.0/5
Sep 8, 2020
My experience with Dr Chaboki was wonderful. I had several procedures done on my eyes/face/neck and he did a beautiful job. I would highly recommend Dr Chaboki and would not hesitate to call him in the future.
Google
5.0/5
Sep 6, 2020
From the initial consultation with Dr. Weiler on, I knew he was someone I could trust completely. He took the time to explain everything, and answered all of my questions. I had no doubts going into my breast augmentation, and let me tell ya — I was not disappointed! I’ve never felt so confident. Thank you Dr. Weiler and team!
Google
5.0/5
Sep 6, 2020
I had a breast augmentation done and I love it. Dr.Weiler and his staff were wonderful, answered all of my questions, and made me feel comfortable throughout the process. Before surgery I was really anxious and the staff helped keep me calm before and after! I recommend Dr.Weiler’s office to anyone I know that’s interested in any kind of cosmetic procedure.
Google
5.0/5
Sep 5, 2020
I had Coolsculpt procedures done at Dr Koch medical and am still thrilled with the results. Great results and the staff is so kind and accommodating
Facebook
5.0/5
Sep 4, 2020
I cannot say enough great things about Dr. Robyn Daugherty and her staff at Weiler Plastic surgery. From the moment I called to set up the consult and then going in to the office, everyone is amazing! They make you feel very comfortable and answer any and all questions you have. I am ecstatic about my results so far at 6 weeks postop and can’t wait to continue seeing my results in the future.
Google
5.0/5
Sep 4, 2020
I cannot say enough great things about Dr. Robyn Daugherty and her staff at Weiler Plastic surgery. From the moment I called to set up the consult and then going in to the office, everyone is amazing! They make you feel very comfortable and answer any and all questions you have. I am ecstatic about my results so far at 6 weeks postop and can’t wait to continue seeing my results in the future.
Google
5.0/5
Sep 3, 2020
I had the best experience with CoolSculpting. I saw great results and Kayla is the best!
Facebook
5.0/5
Sep 3, 2020
Hands down the best care and results I’ve ever had! This was my second go around due to me having an improper implant previously because he put them in too high, well after 7 1/2 years and two kids I could hold a broom stick under my boobs while still having the upper implant look. I was devastated and so nervous to risk the money, body and surgery again but I put myself in the hands of doctor Weiler and he performed a miracle! I wanted to avoid a lift at all cost if possible and had gone to two previous doctors that said I’d have to have a lift. Finally I went to doctor W and he not only reassured me I’d be ok but he gave me exact numbers to look at for sizes, multiple thorough exams before and after and when I say I want to flash everyone that walks by...... mommas got a new rack and loving it! Dr.Weiler and his amazing ladies truly do make you feel beautiful and perform the best work ever! I never felt true pain and woke up from surgery like nothing had ever happened feeling relaxed, taken care of and happy as ever! Thanks so much for turning this mommas insecurity into the best boob job ever!
Google
5.0/5
Sep 3, 2020
Dr. Weiler and his team provided great customer service. Having a BBL was a procedure I thought about doing for a long time, but after my consultation, I knew that Dr. Weiler was the best choice. The procedure itself went well and my results exceeded my expectations. Though the healing process can be a bit difficult, the end results make the journey worth it. Dr. Weiler and his staff have made themselves available during recovery. They were and are still there to answer any questions and provide me with what I need when I need it. They gave great discharge instructions. As long as you are compliant, issues should be obsolete or to a minimum. My results look very natural. He takes pride in his work and is truly an artist when it comes to sculpting the body. Overall, I had a great experience and would recommend him to anyone who is contemplating having a procedure.
Google
5.0/5
Sep 2, 2020
The whole staff is always so sweet! Had outstanding botox results, Dr Hill knows his stuff and always makes the experience so relaxed. It’s definitely a family atmosphere and a judgement free zone! I will definitely be back!
Google
5.0/5
Sep 1, 2020
A visit to Dr. Weiler’s office feels more like catching up with friends than going to the doctor’s office. Taylor Bech (Physician’s Assistant) and Sean Witt, (Medical Aesthetician) are extremely knowledgeable, honest, skilled and happy to answer all your questions-each are uniquely a joy to be around.
Google
5.0/5
Aug 31, 2020
Dr.Rockmore is the best had my tummy tuck surgery in June, and it went great i feel better and i can fit into clothes now. I'm happy with the results.
Google
5.0/5
Aug 28, 2020
Very attentive and will answer your questions in fast response through text, phone call or in office visits. And talks in terms to where you will understand every step of the process. Her staff is so friendly & sweet. Highly recommend!!
Google
5.0/5
Aug 28, 2020
My experience with Kayla was great! She made me feel very comfortable during procedure!
Google
5.0/5
Aug 27, 2020
Lone Star has a very comfortable environment with welcoming and friendly staff. Dr Hill is a fantastic surgeon and Carrie is personable and sets you right at ease. I couldn't be happier with my procedure. Thanks Lone Star!!
Google
5.0/5
Aug 27, 2020
Love them! I'm not much on reviews so don't interpret my lack of words for a mediocre experience. Everything the doc has done looks great and the communication with his staff is family-like (comfortable & easy) I couldn't see myself being this comfortable or happy anywhere else! Thanks Dr Sean, Carrie, & Brook!!! 🙂
Google
5.0/5
Aug 27, 2020
Getting a Breast Augmentation was something that I have always wanted to do. Being in the foster care system taught me to be an independent woman, and as a part of that, I sought out to fix something about myself I was never truly comfortable with. It didn’t take long to find the perfect match for me. Once I found my team, I didn’t think twice. To Rachel the “Bra Fitter”, thank you for always making me feel comfortable during those awkward times of the fittings, and ensuring me that I was always in good hands. If they had a sales position for your job, you would be the best, and your communication was unparalleled. To Dr. Burrell the “Mastermind”, thank you for helping me trust doctors again. I trusted you implicitly with every direction that we took. You are so skilled in what you do and the passion you have for your job shows in every conversation we had. To Krishna the “Sweetest Receptionist”, thank you for welcoming me with open arms. I have had so many horrible interactions when it came to doctors’ offices, and your awesome smile made me feel like home. I never knew offices like yours could be so welcoming. Though you are the first face everyone sees when you walk in, I am honored that you took so much time out of your day to check in on me. To Olga the “Unbelievable Recovery Nurse”, thank you for walking me through my day-of procedures and what to expect. You handled my fear of needles like a champ, and I know I am not easy to deal with when it comes to “the poke”. I was so nervous before, but your calming bedside manner made me feel as though I was talking to my very own best friend. To Dr. Patel the “Vein Champagne Supplier”, thank you for being by my side. You knew exactly what to say to keep me calm. Our pre-operation call was like speaking to someone’s mother. You walked me through everything step by step and knowing you were by my side during the surgery made it all the more easy! To Chelsea the “Nurse with the biggest smile”, thank you for keeping my emotions high. Your demeanor made me feel so comfortable! Last but not least, to Cara the “Raddest Nurse”. How could you forget a girl like her? She was amazing. From the moment she walked in the room, I knew I was in good hands. You were so gentle, and I could tell you cared. It’s often easy to forget about all the people that made this happen, and if I did, I apologize-must be the drugs!  I am beyond thrilled with everything so far, and even more, I am so happy to have been surrounded by such amazing people throughout this journey. If you are looking for a place to go, this is the absolute best choice in the South Bay! -Madison Lucci
Google
5.0/5
Aug 26, 2020
Dr. Brent Koch is so professional and takes time to listen to me. I highly recommend him. I’ve gone to him off & on for years! I wouldn’t want anyone else to do my facial needs. Dr. Brent took care of my nose after some skin cancer years ago & I am 100% satisfied! I have had Botox & I’m going to be getting fillers with him. I’m also going to be doing an S~Lift procedure in the near future and I trust him 100% I’ve had great results with my Botox & I’m looking so forward to fillers. My daughter who is almost 18 will also be seeing him in the future for her concerns. I’ve had a facial here and purchased products I use & the staff is all so friendly & professional. I can’t say enough great things about my experience at Koch Plastic Surgery. Kristina Battani~Larson
Facebook
5.0/5
Aug 25, 2020
I had a rhinoplasty done by Dr. Weiler and I'm truly amazed of how much of a difference and how beautiful my nose looks now! I am so happy about the bump in my nose gone and it being straightened out! The staff is always amazing! Everyone is so friendly and helpful! I definitely recommend this place! 💜
Google
5.0/5
Aug 20, 2020
Very nice and clean office. Both Dr. Weiler and his staff were welcoming, friendly and answered any and all questions I had. They went above and beyond to make sure I knew everything about the procedure and all post op care as well. I couldn’t be happier with the outcome of my augmentation!
Google
5.0/5
Aug 20, 2020
I simply love the entire group at Solé. Dr. Pierzchajlo is amazing. He is a master of his craft. I would also like to brag on Amy Bartley, who does amazing work and knows exactly what I need at each visit. Thank you so much for taking care of me.
Google
5.0/5
Aug 19, 2020
I felt very comfortable! No pressure to do anything with lots of time to think. Everyone I met was helpful & pleasant.
Facebook
5.0/5
Aug 19, 2020
I absolutely love this place! I get so excited for my appointments. Amy is the BEST with my filler and Botox. The staff is amazing as well. Such a clean office. I love Amy doing my filler because she always does what I want and also giving me tips on what she thinks what would be best! Everything always comes out perfect. Wouldn’t go anywhere else. ✨✨
Google
5.0/5
Aug 18, 2020
TAYLOR IS THE BEST EVER!! THIS BUSINESS HAS THE BEST ATMOSPHERE AND THE FRIENDLIEST LADIES THAT WORK THERE. I LOVE WEILER !!!
Google
5.0/5
Aug 17, 2020
I had a breast augmentation done by Rockmore and I could be happier!! I recommend him everyone!!
Facebook
5.0/5
Aug 17, 2020
To Ni-Jui Liang,MD I am very happy with the result..! I’m glad choose you as my doctor I give you Thousand stars and thumbs up... Thank you 🙂
Facebook
5.0/5
Aug 14, 2020
Dr Newman and Dr Liang both have great bedside manners!! Dr Newman is a perfectionist in my opinion, I have had a few surgeries for breast reconstruction (due to breast cancer) and I fully trust his judgement when making decisions during surgery, and I am 💯 % pleased with each outcome! The front office staff is amazing as well. The office is warm and welcoming!
Google
5.0/5
Aug 13, 2020
I had a rhinoplasty done exactly a month ago and could not be happier with my results. Even after two weeks I was satisfied and every week gets better and better. My nose was left looking natural AND just how I wanted it. Dr. Rockmore made sure I understood all throughout the procedure and honestly there could not be a nicer crew. They genuinely care about your results. Truly, truly 10/10 service
Google
5.0/5
Aug 11, 2020
Taylor Bech , PA-C is literally one of the best PA’s I’ve met. She’s very nice and caring and she gets straight to the point!
Google
5.0/5
Aug 11, 2020
Taylor does AMAZING work! She makes you very comfortable with all treatments, and she truly cares about what would be most beneficial for the results desired. I recommend Weiler to all of my family and friends. The work that they do helps instill confidence in me. I could not be happier with my experience! Thank you Taylor!
Google
5.0/5
Aug 8, 2020
Dr. Weiler and his staff are the NICEST, caring, and helpful staff ever. Recommend 10/10 breast augmentation from here, results still astonishing me every day. Giving me confidence in every thing I do now!
Google
5.0/5
Aug 7, 2020
I saw Taylor for lip & chin filler. Taylor was very knowledgable and explained clearly what I could and could not expect. She gave me exactly what I asked for in my lips - a small, natural looking fill. I asked about the lines at the side of my mouth going down to my chin, because I felt like the bottom half of my face looked 10 years older than the top half - Taylor told me what I would need to do. When that procedure was done - wow. The two halves of my face now look the same age, and honestly - I could not be more pleased with how everything turned out.
Google
5.0/5
Aug 6, 2020
Awesome place, great services, always in and out in a flash. Hope Drawdy is great, always friendly and answers any questions I may have.
Google
5.0/5
Aug 5, 2020
Posting for myself, a friend, and a family member. The professionalism, cleanliness, efficiency, knowledge, and comprehensive care, that will be received from the moment you even call this office, is felt. Janet at the front desk is a wealth of knowledge herself, and the best part, she is completely honest and transparent. Times that I have wanted to try some of their skin care offerings, she has guided me much more accurately as to what I should probably consider instead. Dr.Chaboki is an absolute gem - I'm also a health provider and am very discerning about the health providers I choose to work with, as well as whom I refer friends, family, and clients to. He is the epidemy of talent, professionalism, grace, a WEALTH of knowledge (also a professor in his field at GWU), and completely 100% honest with his craft. Skin care and facial work is an art form that you should only want someone who has precisely honed their craft, to be then working on you. Having a surgeon of his caliber with his additional trainings and ENT background, is a massive bonus. A family member had an actual lift performed by him- and the outcome is impeccable. Definitely check out the office if you're looking for comprehensive surgeon / specialist for all facial care / hair loss related issues.
Google
5.0/5
Aug 4, 2020
I am extremely appreciative of Dr.Weiler and his staff! I felt safe, respected, and cared about. I always feared going to a cosmetic surgeon and being told everything “wrong” with my body, but he and his staff were very comforting and reassuring. I never felt belittled or “ugly” while I was there. All of my concerns and questions were heard and well taken care of. I HIGHLY recommend Dr.Weiler!
Google
5.0/5
Aug 4, 2020
The BEST OF THE BEST! Dr. Daughtery has made me feel so much more confident with my body than Ever before! I trusted and valued her opinion and appreciated that she valued my opinion as well! If I could recommend her and her team 1,000 times I would!
Facebook
5.0/5
Aug 4, 2020
I am extremely appreciative of Dr.Weiler and his staff! I felt safe, respected, and cared about. I always feared going to a cosmetic surgeon and being told everything “wrong” with my body, but he and his staff were very comforting and reassuring. I never felt belittled or “ugly” while I was there. All of my concerns and questions were heard and well taken care of. I HIGHLY recommend Dr.Weiler!
Google
5.0/5
Aug 3, 2020
Dr. Mabrie is a wizard. After extensive research across California (SF to LA and everywhere in between) for who to consult for some of my skin concerns, I chose this clinic for Dr. Mabrie's multi-faceted expertise and reviews on meticulousness. I wasn't shorted, him and his team are incredible.
Google
5.0/5
Aug 3, 2020
I love Solé! Thanks to Laura my legs are hair free and I am so happy that I don’t need to shave anymore. Thanks to Dr P for keeping me wrinkle free. He has a great eye for symmetry and is very careful not to “over fill”. My skin looks healthy and I feel beautiful because of it. Thanks!
Google
5.0/5
Jul 30, 2020
Taylor and staff was awesome at the Bluebonnet location. I had concerns about the appearance of my lips. She made me feel so comfortable and assured me that she will make my lips beautiful!!! She delivered!! Thanks Taylor and staff! I totally appreciate it!
Facebook
5.0/5
Jul 29, 2020
Dr. Wright is a very talented doctor! He and his staff is amazing! I had my surgery, Penniculectomy, on July 13, 2020 and 2.5 weeks out, i look amazing. I'm still swollen a bit, but that is also going down every day. I look amazing. I don't ever remember me looking this thin in my belly. Thank you Dr. Eric Wright and his team for making me love my body again.
Google
5.0/5
Jul 28, 2020
Excellent, professional and friendly service from the moment I walked through the door. Pam was knowledgeable, insightful and offered me multiple treatment options during my consultation. She explained in detail the process, costs and what to expect after treatment. I opted to receive services the same day and am so happy that I did! The girls at the front desk were very friendly and helpful. Overall first appointment and treatment took less than 20 minutes. I am so happy that I chose Koch Facial and Plastic Surgery for my treatment and am already a lifetime customer after my first service!
Google
5.0/5
Jul 28, 2020
Dr. Koch and staff were extremely welcoming and friendly. They were very open and honest with details of procedures and great to answer my questions. I felt very comfortable with the team and look forward to working with them in the future.
Google
5.0/5
Jul 28, 2020
He loves what he does and he’s very good at it.
Google
5.0/5
Jul 27, 2020
This was my 1st time visiting Koch Facial Plastic Surgery & Spa and I will definitely return! Dr. Brent Koch was not only extremely knowledgable and helpful, but was also a great listener. He truly took the time to understand my concerns and was very patient with me, as I asked a whole bunch of questions. Highly recommend Dr. Koch and the whole team!
Google
5.0/5
Jul 27, 2020
Had the best experience from the initial call when Meghan scheduled my consultation for my appointment with Ladawn. Ladawn made me feel so comfortable and welcome. My appointment was so quick and easy and can’t wait to see her again! Definitely recommend Weiler Plastic Surgery!
Facebook
5.0/5
Jul 27, 2020
Very professional and kind. If you don’t understand something they will make sure you get all questions answered.
Google
5.0/5
Jul 24, 2020
Best medical spa in Des Moines. The physicians and staff are excellent. At Koch, I've had Botox, Sciton MicroLaserPeel, HydraFacial, and BBL - all done perfectly.
Google
5.0/5
Jul 24, 2020
I am so grateful for Dr. Roybn and the entire staff at Weiler Plastic Surgery! Everything from the initial consultation to the final follow-up appointment was easy, encouraging and comforting. Dr. Robyn is a truly gifted surgeon with a heart of an angel. Each visit with her and every staff member (pre-op, post-up, check-ups) have all been remarkable. I highly recommend Dr. Robyn and Weiler Plastic Surgery!
Google
5.0/5
Jul 23, 2020
Dr Weiler is the BEST !! dont have to go to Miami to get your bbl curves . He made my kylie jenner dreams come true !!!!
Google
5.0/5
Jul 23, 2020
Taylor is literally the sweetest. She did an amazing job explaining everything and answering all my questions! She never made me feel pressured to get anything in particular done either which I appreciated.
Facebook
5.0/5
Jul 23, 2020
I went see Lauren at the downtown location 2 weeks ago. She was so knowledgeable and gentle with her injections. I am soo happy with my results. I was very nervous when arriving and Lauren and the other ladies at the office made my experience so enjoyable. They have a way of making you feel comfortable and relaxed through the whole process. I highly recommend Weiler Plastic Surgery.
Google
5.0/5
Jul 16, 2020
Taylor Bech, PA-C is amazing and made sure I was okay through the whole procedure. I’m in love with my lips and I will definitely be coming back in six months for another round!
Google
5.0/5
Jul 15, 2020
I went to Koch Facial & Spa for Botox treatment. The offices are beautiful and the staff is friendly and very professional. I saw Dr. Brenton Koch for my treatment it was fast, easy and he has a great eye for knowing what will look great. Recommend for any of your Botox treatments! Will definitely be a loyal customer!!
Google
5.0/5
Jul 14, 2020
Taylor is absolutely wonderful. Very professional and informative. I highly recommend visiting her for outstanding results.
Google
5.0/5
Jul 13, 2020
Very professional and listened attentively to my concerns.very pleased with my results. Will recommend family and friends.
Google
5.0/5
Jul 11, 2020
Amazing. Friendly staff, comfortable, clean, and professional environment. Will definitely reccomend and will return.

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