Etna Interactive
2040 Broad St
/ San Luis Obispo, CA 93401
Tel (866) 374-3762
Fax (805) 543-2014

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Ten questions to ask when planning your online marketing strategy

Plastic Surgery Marketing Strategies: 10 Things You Can Do Today To Take the Lead

Tackling your plastic surgery marketing strategy can be daunting, but don’t let it intimidate you. As a practice leader, you already have the knowledge to lead your strategic planning—really. This post will guide you through ten straightforward, do-able exercises that will help you replace your anxiety with excitement and eagerness to get your team working towards your goals. Marketing Strategy… Continue Reading

New Privacy Features from Apple Forever Corrupt Your Google Analytics Data

Confused about the recent dramatic changes in your Google Analytics data? Wondering “Why is my site traffic down?” or “Why has my site geo traffic changed?” These differences are related to the two latest Apple iOS updates and how they affect Safari users’ privacy. While these updates are permanent, you can adapt to the new analytics landscape. Join our CEO,… Continue Reading

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What Is GA4 & How Will Converting From Google Analytics Affect You?

Summary  This spring, Google announced the official dates for decommissioning its Universal Analytics tool, which is widely used to examine and report on website performance. A new tool, Google Analytics 4, will take its place. All users of Universal Analytics must convert to the new tool as soon as possible. Making it measurable is a core company value at Etna.… Continue Reading

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Improve Your Healthcare Customer Service: Proven Examples of Excellent Customer Service in Healthcare

Watch Now: 8 Tips for Great Healthcare Customer Service Not sure how to deal with patient inquiries, how to make booking more efficient, or how to ensure that you capture new patient leads? Assumptive booking and conversations with your team about which communication channels to prioritize can help streamline processes for your practice. Most importantly, make sure that you and… Continue Reading

Digging Out the Data: A Case for Measurement as a Core Company Value

“Make It Measurable” is one of Etna Interactive’s core values, and we take our values to heart! In our plastic surgery marketing agency, we find that this, along with our other values such as “Work with Purpose & Passion,” “Be Fair & Considerate,” “Do Uncommonly Good Work,” and “Play the Long Game,” make us successful in our work with our… Continue Reading

Don't take the bait- How to avoid Phishing.

Don’t Take the Bait – How To Avoid Phishing

Concerned about phishing scams and what they could mean for your office? There are many types of phishing; text messages, emails, and phone calls can all be fraudulent, leading to extortion that affects your practice. As these types of scams become more commonplace, make sure that you know how to identify and deal with them.   Learn more about the necessary… Continue Reading

Concerned about Your Online Reputation? Do This One Thing Now!

Do you know how important the online reputation of your practice is? Make sure that you’re using the most effective method to solicit online reviews and making use of the systems already in place. It’s not just about using the right method, but asking at the right time, too.  Learn more about best practices for soliciting reviews, when to ask… Continue Reading

Medical Industry Email Marketing: Benchmarks and Best Practices

As a medical practice leader or marketing manager it could be easy to take something as mundane as email marketing for granted. Your clinic or spa’s email marketing may be running smoothly, but how would you know? Read on, or watch the video, for some simple tests you can run to gauge how well your email marketing stacks up against… Continue Reading

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