Etna Interactive
709 Fiero Lane, Suite 43
/ San Luis Obispo, CA 93401
Tel (866) 374-3762
Fax (805) 543-2014

Reputation Management for Doctors & Medspas

Kaitlin King-Lamas
Kaitlin King-Lamas
Senior Manager of Marketing Operations

When you think about your practice as a brand, what comes to mind first? Your website? Your social media channels? Your business card, maybe?

Those are all valuable examples, but it’s important to remember that your brand is so much more than the sum of your promotional materials.

Particularly in the medical or cosmetic field, marketing your brand effectively depends on a strong foundation of patient trust. Online reputation management is all about safeguarding that trust and knowing exactly where you stand with patients.

Why Does Reputation Management Matter?

There’s no way around it: Your past patients (and prospective future patients) are going to talk about your business online. And what they say can often influence a person’s first impression of your value.

Reputation management means knowing all the places people are talking about you, listening to what they’re saying, and turning that conversation into a feedback loop.

Sounds simple enough — but there’s a lot to monitor. Here’s a small sample:

  • Ratings and reviews of your practice
  • Social media comments, tweets, tags
  • Comments on your blog
  • The accuracy of your business information online

Dr. Todd Hobgood
I’ve worked with two other agencies; Etna knew more about me in just three days than any of my past partners did in years."
Dr. Todd Hobgood
Dr. Todd Hobgood
www.toddhobgood.com

Here’s How We Do It

First, let’s point out one thing: reputation management is never done. It’s ongoing. That means there’s a lot of crossover with your other marketing efforts, such as social media platforms and local optimization.

That said, a big part of reputation management is simply staying vigilant. We keep a close eye on your online reputation on popular rating and review platforms, and we claim and enhance profiles on the ones that matter most (think Google, Yelp, and Facebook, to name a few).

We also encourage your involvement when it’s warranted. If there’s a negative review out there, for example, a timely, respectful, and authentic response from your practice can go a long way toward building trust.

Of course, when those moments do arise, we’ll be there to provide guidance on the best ways to respond while keeping things like HIPAA compliance in mind.


We do uncommonly good work based on customized strategy, but that’s just the beginning.

The Etna Approach

Establish Your Reputation — As an Authority

The foundation of reputation management, as we’ve mentioned, is safeguarding your brand reputation and public perception.

But it’s also much more than that. Participating in the conversation that’s already happening is important, but we go beyond that by helping you drive the conversation.

You’re already an authority on the procedures, treatments, or services you offer — and at Etna, our expertise is in getting the word out about yours, through content marketing and other strategies that go hand in hand with reputation management.

Our Latest Reviews

Our Partners Say It Best

Google
5.0/5
Dec 3, 2020
Just had to share! Dr. Pierzchajlo and his team are absolutely the greatest! When visiting, my experiences are always the same relaxing environment, yet professional. Dr. Pierzchajlo always takes time to listen to my concerns amd explains recommendations, procedures, and injections in great detail. I also participate in the monthly skin care program and Amy takes great care of me. I love and appreciate the staff and could not be more pleased ! Thank you for always making me feel and look my best!
Google
5.0/5
Dec 3, 2020
I have always enjoyed everyone at Sole Medical Spa! The quality of care you receve is very good.
Google
5.0/5
Dec 2, 2020
I love this place - for the service but also for the people. Both Ellen and Elise in the med spa are experts in skin care and can treat whatever condition your skin is in. I will go back and back again!
Facebook
5.0/5
Dec 2, 2020
Very professional yet they make you feel at ease!
Google
5.0/5
Nov 30, 2020
I have been going here for laser hair removal. Nancy is the nurse that does the treatment and she is absolutely amazing! I never feel uncomfortable and the office has a welcoming vibe. The laser hair treatments is working really well. I def recommend this location!
Google
5.0/5
Nov 29, 2020
Google
5.0/5
Nov 28, 2020
Dr Lewis and his staff was amazing from start to now. It been 2 weeks and they care and knowledge and understanding is making this transition very easy and amazing. Thank you all.
Google
5.0/5
Nov 27, 2020
If I could give more stars I would. The very best
Facebook
5.0/5
Nov 25, 2020
I had an accident and broke my nose. A friend suggested Dr. Cody Koch who was able to see me the day I called. My surgery one week later went wonderful. I am very pleased with the outcome. The office staff, physicians, and surgical team were all fabulous. Highly recommend!
Google
5.0/5
Nov 24, 2020
I love this Dr and his staff. Three surgeries later and I Couldnt be happier Edit.. 4 surgeries and one revision later, still great. And I love Taylor! She does my botox and fillers and she's amazeballs
Google
5.0/5
Nov 23, 2020
Every time I have been here has been such a great experience. From facials, to Botox, to lip fillers... Koch has never disappointed!
Facebook
5.0/5
Nov 20, 2020
Dr Kenkel is the best I would recommend him to all my friends who wan to know about him. I trust him with my life.
Google
5.0/5
Nov 19, 2020
Taylor at WPS is amazing! She has been doing my Botox for the past couple of years and has always been very professional and friendly. She is very good at what she does- I can’t say enough about her and how comfortable and painless she makes me feel.
Google
5.0/5
Nov 19, 2020
ABSOLUTELY love Taylor Bech PA-C I live out of town and drive 3 hrs to see HER! I’ve NEVER had a bad experience, ever! In 6 years of seeing her, I have never had to go back for a touch up-girlfriend gets it right the first time-EVERYTIME! she’s always super professional and informative w/out coming off pretentious and I love that! Best Best Best for any & all injections ❤️❤️❤️
Google
5.0/5
Nov 19, 2020
I saw LaDawn at Weiler Plastic Surgery for MiraDry about 2 weeks ago. LaDawn is amazing. I was nervous about this procedure but she made me feel very comfortable. LaDawn was very knowledgeable, and explained clearly what to do when I get home. Definitely recommend LaDawn. I am in love with MiraDry results. Thanks LaDawn
Facebook
5.0/5
Nov 18, 2020
One of most professional and patient oriented offices I’ve ever been to. If you ever have need for facial surgery I can’t imagine a better place to be treated.
Google
5.0/5
Nov 18, 2020
For my first time ever getting work done on my face, this was a great experience. They made me feel at home and comfortable which eased my fear. I got my mid-area done by Kimberly and it looks amazing. I can’t wait to fly back out there for my second session! If your looking to have work done I highly recommend them, you’ll be happy you did.
Facebook
5.0/5
Nov 18, 2020
I've never had anything done before this. Everyone at Dr. Marbrie office made me feel right at home. I loveeee the work they did and Kim is the BEST! THANKS GUYS!!
Google
5.0/5
Nov 16, 2020
Dr. Weiler and his staff are absolutely amazing! From my first consultation to my last post op, they all were so kind and personable. I was so nervous not only about the surgery itself, but about recovery and after care. They took such great care of me throughout the entire process! And when Dr. Weiler says “call or text anytime”...he means it! He always responded to me with such patience and understanding, making sure I was okay and had everything I needed. I can’t recall all of his nurses names, but they were all phenomenal and made me feel like I was an old/new friend 😉 I’d choose his practice again and again, no regrets!
Google
5.0/5
Nov 15, 2020
It is a beneficial site for knowing the related categories and their intended use of Plastic Surgery. Reards, Khurram Mirza ISAHA Medical medical-isaha.com
Facebook
5.0/5
Nov 15, 2020
Dr. Wright is an incredible enbloc explant plastic surgeon. I highly recommend him after my successful procedure in May 2020. I am on my way to healing now and I’m grateful for the work he did to properly remove the toxic implants making me so sick. Several of my friends have travelled to see him as well! Thank you Dr. Wright! You’re the best!
Google
5.0/5
Nov 15, 2020
Dr. Wright is amazing. I’m grateful to him for taking the time to perform a full enbloc explant surgery in May 2020. I’m well on my way to getting my life and health back after those toxic implants destroyed my health. He and his staff and wonderful and I’m so grateful to him!
Google
4.0/5
Nov 13, 2020
This place is the best! Efficient, friendly, very professional. Dr. Cody was excellent!
Google
5.0/5
Nov 13, 2020
I have only great things to say about my experience at Sole. Robin, Laura and Dr. P are the best!!
Google
5.0/5
Nov 13, 2020
ETNA has been managing our website for several years now. The team at ETNA has always been super-responsive to all questions and concerns, and best of all, the results in terms of rankings and leads have exceeded expectations. We highly recommend ETNA to all health care professionals looking for web development and marketing services.
Google
5.0/5
Nov 13, 2020
Moving to S GA from Central FL I was very skeptical about getting filler or Botox locally. After meeting Dr P I was amazed at how knowledgeable he was about new techniques and products! He is much better than any Dr Ive seen in Tampa or Orlando. He is very gentle and has fixed my problem areas the other Drs. were just putting band aids on! I am so pleased with my results and would highly recommend Sole medical Spa to anyone looking for high quality care!
Google
5.0/5
Nov 13, 2020
I've been going to DA in Sacramento for a couple years, and I have never been disappointed. Everyone there is always welcoming, entirely without attitude (not the case with many offices) and super professional. I've only seen one injector, she is a complete Queen not only at her craft but as a person. Summer is sweet, funny, she's always happy.. But she's 100% focused when she gets into the job and all her attention is on you. Her communication is great, she's patient, I've never left DA feeling like I either didn't get what I wanted, or was talked into a bunch of stuff I didn't want. Booking with her is tough, but don't bother trying other places because you won't get the same result.
Facebook
5.0/5
Nov 13, 2020
ETNA has been managing our website for several years now. The team at ETNA has always been super-responsive to all questions and concerns, and best of all, the results in terms of rankings and leads have exceeded expectations. We highly recommend ETNA to all health care professionals looking for web development and marketing services.
Google
5.0/5
Nov 12, 2020
Omg i love love love everything about Dr. Weiler and his staff. I had a tummy tuck 6 weeks ago and even thou I’m still swollen and absolutely love my results. If you’re thinking about having this surgery i highly recommend Dr. Weiler. If you choose him i promise you will not be disappointed. Denise H.
Google
5.0/5
Nov 12, 2020
Dr. Rockmore did my breast reduction 8 weeks ago and I honestly couldn’t be happier. I was nervous at first but he answered all of my questions and his team was there every step of the way. I wasn’t expecting to be so happy with my results this soon. My life is forever changed for the better!
Facebook
5.0/5
Nov 12, 2020
Dr. Rockmore did my breast reduction 8 weeks ago and I honestly couldn’t be happier. I was nervous at first but he answered all of my questions and his team was there every step of the way. I wasn’t expecting to be so happy with my results this soon. My life is forever changed for the better!
Google
5.0/5
Nov 12, 2020
I went in skeptical of if my breast revision would come out the way I had hoped, I had gotten implants 4 years before and have lost 50 pounds so they looked awful. Dr. Weiler listened and assured me I’d be happy with my results and he was right. The staff is amazing and made me feel super comfortable, and my results were better than I expected!
Facebook
5.0/5
Nov 12, 2020
A few weeks ago, I had a rather large basal cell carcinoma removed from the left side of my nose. I was told I would need facial reconstruction surgery and I was sent directly to Koch Facial Plastic Surgery and Spa. Dr. Cody Koch saw me right away and made me feel comfortable. He explained in detail my upcoming procedures. Dr. Cody Koch, and his staff, especially Barbara and Sally, and the girls upfront were so accommodating. They were available for phone calls or text messaging if I had any questions. I have been very pleased with their service. I would highly recommend them. They are extremely compassionate and caring.
Google
5.0/5
Nov 11, 2020
This office is so professional and friendly!! Great staff, beautiful office and top of the line treatments
Google
5.0/5
Nov 11, 2020
Love the Spa and Freda ~ I purchased the VIP membership about a year ago, Freda has been giving me my facials every month which I look so forward to. All the benefits of having the VIP membership is worth every penny!! Stephanie has been doing my injections and now laser treatments for about 6 months now and absolutely love my visits with her!! She’s amazing! Highly recommend The Spa at South Bay Plastic Surgery!!
Google
5.0/5
Nov 10, 2020
I love the atmosphere and the staff very friendly
Google
5.0/5
Nov 10, 2020
I've been with Rejuvime for 3 years since my previous HRT doctor retired. The staff is phenomenal! Their attentiveness, compassion, and thoroughness is unmatched. I still remember the day, 12 years ago, when I was diagnosed and first treated for "low T". It was as if I had found the Fountain of Youth. You don't realize that you've gotten used to feeling poorly until you feel good again. I cannot imagine where I would be, or how unhealthy I would be if I hadn't done something back then. I am very happy to have found Rejuvime and have no plans to go anywhere else!
Google
5.0/5
Nov 9, 2020
Loved how friendly the staff is, they make you feel very comfortable as it was my first time getting Botox. Lauren was great at taking the time to listen to what concerns you may and explaining everything to you. I will continue to use Weiler's downtown location.
Facebook
5.0/5
Nov 9, 2020
Dr. Koch provided exceptional service to our daughter today and I am so appreciative of the staff as well. Everyone was helpful, kind and professional. Wonderful experience.
Google
5.0/5
Nov 7, 2020
I had my first experience with Botox and Nancy was the sweetest! Totally informative, and the process was painless. Highly recommend Nancy
Google
5.0/5
Nov 7, 2020
I love Taylor, she is the absolute BEST! I’ll never use anyone but her!!
Google
5.0/5
Nov 6, 2020
Dr. Weiler changed my life. I never dreamed I would look so good again in this lifetime. I wore a size 22 and now I can fit a size 16. Some size 18’s. He exceeded my expectations. Dr Weiler and his staff were great. They always answered questions and provided ample assistance as needed. I look totally different in a good way. Many people don’t recognize me because of the great job Dr. Weiler did with my tummy tuck and thigh lift. Dr. Weiler changed my life. I feel good about my size for the first time in decades. Thank you. I love the Hammond Location staff.
Google
5.0/5
Nov 6, 2020
Great Place, Great People and Great Atmosphere 👍🏼
Google
5.0/5
Nov 5, 2020
Great group of people and amazing results!!
Google
5.0/5
Nov 4, 2020
Awesome service! The ladies there are always professional. Sahara and Nancy are the best!
Facebook
5.0/5
Nov 4, 2020
Amazing group of people and amazing results!
Google
5.0/5
Nov 3, 2020
Dr. Weiler and his staff are absolutely the best. They are very caring and upbeat. I felt comfortable with the care I received. I did a ton of research online and I have a friend that has seen Dr. Weiler. My friend highly recommended Dr. Weiler and I will do as well. You cannot be in better hands. From beginning to end you will receive the best care as well as results.
Google
5.0/5
Nov 2, 2020
Consistently courteous & extremely knowledgeable staff~
Facebook
5.0/5
Nov 1, 2020
I was thrown a curve ball in 2020 (other than the usual). I was diagnosed with breast cancer. With the help of many great doctors I got through two surgeries. I was very impressed with the treatment I got from Dr. Liang. I felt very comfortable with him. He worked around my schedule and always asked me how I felt and if I had any questions. He also called my husband immediately after I came out of surgery. The staff is great as well. Hopefully I won't be needing any more surgeries but I know where I will be going if I do.
Google
5.0/5
Oct 31, 2020
This is a review for the amazingly skilled Dr Jewell at SBPS. I had previously seen 4-5 plastic surgeons for a lift and augmentation post-breastfeeding. They all said they would need to use anchor incisions and scars. Given that I was trying to re-capture my feminine feel, this was really discouraging. I somehow decided to look to the south of me instead of North in Beverly Hills and it was fate. I discovered that Dr Jewell performed many complicated surgeries for cancer patients and I realized that if she couldn’t help me, no one could. Or no one in budget! Within a couple of minutes meeting her she reassured me that she didn’t need to do any anchor scarring at all! What I loved was that she encouraged me to go for what I wanted - saline, though she typically works with silicone, and that she was able to give me really gorgeous, natural and symmetrical results. I also appreciate that she’s kind of low-key conservative and wants a size that actually looks right on her patients. I now have GORGEOUS, symmetrical boosies that are more symmetrical and full than I’ve ever had and yet they look totally natural. Bless her! I’m only 3 months out so I’m still waiting for all the dropping and fluffing as they say but I can see the writing on the wall. These girls are gorgeous and I only wish I’d done this sooner. If you work with Dr Jewell, you’re doing yourself a favor!
Google
5.0/5
Oct 31, 2020
When I first met Dr. cash I knew I was in great hands, she listened to what I wanted and suggested a lift to go with my implants to reach my goal- and let me tell you I’m so glad I did- I met with other doctors for my surgery and none made me feel as comfortable and confident as her and her team did - which not to mention are very sweet and understanding as well ( I had PLENTY of questions). It’s only been about 7 weeks but Dr. Cash’s results are flawless and truly brings the inner goddess in me, I recommend this surgeon to everyone that has asked me about my implants, and to anyone that is considering implants!
Facebook
5.0/5
Oct 31, 2020
I vote for “THE SKELETON “ LINDA” YEAH!!!!!!
Google
5.0/5
Oct 30, 2020
Dr. Liang is a top-notch plastic surgeon and, I cannot say enough about the great job he did when performing my breast reconstruction surgery following the mastectomy. Dr. Liang worked closely with the general surgeon and the oncologist before and during the mastectomy. I had several post-op follow-ups with him to optimize my care and to manage any issues that arose. He was very particular and thorough in order to achieve the desired outcome. The final results were almost indistinguishable from my natural breast. Dr. Liang and his staff were very sensitive to the situation I was in following my cancer diagnosis and, his warm and caring manner was a blessing during the whole ordeal. Thank you, Dr. Liang!
Google
5.0/5
Oct 29, 2020
Had an amazing experience getting both skin care treatments and injectables! Love all the providers and can’t say enough good things. My skin has transformed!
Facebook
5.0/5
Oct 29, 2020
The staff is amazing, Doctors and Med Spa are fantastic. You are in great hands if you choose this practice. My skin has changed for the better thanks to South Bay Plastic Surgeons. You won’t regret choosing any one of their great providers!
Google
5.0/5
Oct 29, 2020
After years of feeling self conscious I visited Dr. Camille’s office for undereye fillers. The entire team made me feel at home and were available to assist and answer any questions I had. Being that this was my first time I did my research and felt comfortable with my decision in using Dr. Camille for this procedure and I’m so glad I did! Not only did the end result exceed my expectations but she made the process seamless and as comfortable as possible. The entire staff is worthy of a shout-out for their ability to genuinely connect and educate the patients of their procedures. I will continue to visit this office for future work and recommend it to anyone thinking of investing in their appearance.
Google
5.0/5
Oct 29, 2020
Dr. Chaboki was part of my team of surgeons following a cycling crash that caused 3 fractures on my orbital (eye) bone, as well as one fracture to my nose. I cannot speak highly enough of both Dr. Chaboki and his receptionist, Janet. From day one through all of my many follow-up appointments they were both incredibly kind, caring, and attentive. Dr. Chaboki's work on my nose was excellent -- you would truly never know I had fractured it at all. He listened to any concerns I had, answered all of my questions before and after surgery, and generally made me feel very comfortable. I would highly recommend him for any procedure, elective or repair.
Google
3.0/5
Oct 29, 2020
Love my hydro facial but after it took 20 minutes to check out and I had another appointment to get to. She was rude and had a severe attitude. I will not be returning to this location again. $250 for a facial and the front desk lady is inappropriately rude!
Google
5.0/5
Oct 28, 2020
Dr. Daughtery is such an amazing surgeon and the staff at Weiler Plastic Surgery is unmatched! From my first breast reduction consultation till this day, Dr. Daughtery has been so professional and caring. She always made me feel comfortable and always answered any questions and concerns I had about the procedure in a knowledgeable, reassuring manner. Initially, I was very nervous about the whole procedure because I had never had any type of surgery before, but Dr. Daughtery’s confidence definitely made me feel at ease. My main surgery nurse, Lacy, was also phenomenal. She was very caring and gentle and definitely created a trusting environment for me the day of my surgery. Lacy gave my parents hourly updates throughout the entire procedure to let them know everything was going fine. I am now 3 months post operation and the care and professionalism is just as fantastic as it was my very first time coming to the facility. Although I am still in the healing stage, I am extremely pleased with how my breasts look already! Every nurse that has helped me during my follow up appointments has been awesome as well and made a huge contribution in my recovery process. I can’t leave this review without also showing appreciation for the ladies at the front desk! They always greet me with a warm smile and sign me in with zero complications. Choosing Weiler Plastic Surgery to perform my breast reduction was the best decision I could have ever made. Dr. Daughtery has truly changed my life and given me the confidence that I always knew i had!
Google
5.0/5
Oct 28, 2020
This was my first experience with neuromodulators. Dr. P and Hope made me feel very comfortable. My Dysport injections were finished in 10 minutes, with no pain at all. Robin was very helpful with product purchases and explaining the different discount programs. Thank you everyone for make my first experience a great one! :0)
Facebook
5.0/5
Oct 28, 2020
I'm from Quinlan, TX and Dr Kenkel performed an arm lift/skin removal, breast lift and lower tummy tuck. It turned out better than I thought it would. He did a fantastic job. I was referred to him from my gastric bypass doctor. I would definitely recommend him and waiting to use him again on my second stage of surgery.
Google
5.0/5
Oct 27, 2020
I had a wonderful experience with the girls at rejuvime! They are the best making you always feel so welcomed . I’d recommend highly!! Can’t wait to start my treatments . Thank you
Google
5.0/5
Oct 27, 2020
Awesome care and attentive! Very informative and available, by far the best doctor I have ever been cared for by! The entire team from scheduling to nurses to the last visit is consistently positive, uplifting, encouraging and caring! You truly could not ask for a better team, Dr. Weiler is an incredibly knowledgeable and caring Doctor and very very trustworthy! Great prices went to three doctors before I found Weiler and I am so happy I did! My surgery changed my outlook on life and has got my confidence back to the place where we should all be, loving ourselves! If you are uncertain of where to go I can definitely and confidently recommend Weiler plastic surgery! Thank you to the whole team there and thank you for the consistent amazing services and care!
Google
5.0/5
Oct 27, 2020
Dr. Weiler did an amazing job. Really talented!
Google
5.0/5
Oct 26, 2020
I was blessed to hand up in his hands. I had a tommy tuck not long ago... The only thing I can say is: WOW WOW WOW. I m satisfied 100 % Everything was even better than I expected Dr. Sean Hill is a great person, and an excellent surgeon, his staff is professional helpful, and in the same time very friendly. I couldn't ask for more. Thank you Dr. Hill & staff.
Google
5.0/5
Oct 25, 2020
On Sept.10, 2020 I had a facelift with fat graphing. My experience was not only awesome but also very rewarding and educational. Dr. Weiller and his exceptional staff explained the procedure very clearly and made me feel very comfortable. After surgery I did not experience any pain. At my three week post ok visit, I had very little swelling in my face and neck. I am extremely pleased with my results. I feel more confidant and look years younger. Great experience for me. Thank you Dr. Weiller and staff.
Google
5.0/5
Oct 23, 2020
I saw LaDawn at Weiler Aesthetics with about 3 weeks until my wedding wanting to lighten my dark underarms. Even though we were short on time with the wedding being so close, LaDawn was very accommodating. She promised to do everything she could to help. I can’t believe how they turned out! She did a fabulous job. And she is such a pleasure to work with!
Google
5.0/5
Oct 22, 2020
My family has a history of hooded eyelids; we all look tired and old before our time and visually miss out seeing 30 percent of the world around us. I knew my father, a USAF pilot, had upper lid blepharoplasty at 55 years. A large KOCH wall ad at the Des Moines airport got me thinking - at 62 years maybe it is time. I didn't recognize the tired man in recent photos and looking in the mirror was depressing. Although I live in Missouri - I felt the academic training and clinic work by Dr. Cody Koch prepared him to be a trusted doctor. I would travel to Des Moines, Iowa. At my consult we discussed both upper and lower blepharoplasty. I am glad I did both at the same time. Dr. Cody Koch was very clear about what he could do and if my expectations were achievable. Let me say he far surpassed my highest expectations. Despite the hassles of Covid and his high in demand schedule, I was able to get in by August. I was comfortable throughout the whole process: prep, surgery, after-care to the one month follow-up. Amazing skill, fast, no pain and only amazing results. I was given access to Dr. Cody Koch through his personal cell phone to text questions as needed (responses were back in minutes - wow) . This type of care was unexpected and very reassuring. He was both supportive and clear about the typical issues post surgery into the first month. No surprises. Two weeks post surgery, the only clue I had the top and bottom procedures were the major improvement in my looks. See my face pic above. Upon my first post surgery Facebook profile image update - my international friends (I do a lot of international lectures) asked if this was my younger brother? I replied - good diet, exercise and rest. Let them wonder. My granddaughter says I have big eyes now. Haha. My advice is why wait? You have one of the best plastic surgeons ready to improve you - not change you. Written with great appreciation to the entire KOCH TEAM. Jason
Google
5.0/5
Oct 22, 2020
Not only have I been a return client at Sole for the past 6 + years; but have driven 3 hours to continue to see Dr. P and Laura, for 4 of those years!! The trust I have in Dr. P and Laura is invaluable! They are worth it!! They both listen to what concerns or goals I have for my skin’s prevention and maintenance; I walk away looking and feeling better each time! More importantly, I never look less than natural; that is very important to me! The staff at Sole is competent, caring, and up to date on all of the latest techniques and technologies in skin care and beauty! If you are looking for a med spa that will listen, and help you achieve your optimal beauty, as you age, I highly recommend Sole!
Google
5.0/5
Oct 22, 2020
Taylor is so knowledgeable and helpful! Won’t go to anyone else from here on!
Facebook
5.0/5
Oct 22, 2020
I had my first appointment today. Love the staff! Everyone is nice and very knowledgeable. Plus I’m exscatic over my results!
Google
5.0/5
Oct 21, 2020
They make you feel right at home. I love all the staff, super nice people. Amy is my favorite though. She is thoughtful and very helpful. I trust her with my face so that says a lot. Amy is very knowledgeable and caring. Thank you Amy for getting me ready for my wedding in December!! Can’t recommend enough!
Google
5.0/5
Oct 20, 2020
The entire staff at Weiler Plastic surgery are amazing. They are friendly and very professional. I had a tummy tuck, and I'm very pleased with my results and the care I received. I do plan to return to Weiler Plastic surgery for more procedures in the future.
Facebook
5.0/5
Oct 20, 2020
My family has a history of hooded eyelids; we all look tired and old before our time and visually miss out seeing 30 percent of the world around us. I knew my father, a USAF pilot, had upper lid blepharoplasty at 55 years. A large KOCH wall ad at the Des Moines airport got me thinking - at 62 years maybe it is time. I didn't recognize the tired man in recent photos and looking in the mirror was depressing. Although I live in Missouri - I felt the academic training and clinic work by Dr. Cody Koch prepared him to be a trusted doctor. I would travel to Des Moines, Iowa. At my consult we discussed both upper and lower blepharoplasty. I am glad I did both at the same time. Dr. Cody Koch was very clear about what he could do and if my expectations were achievable. Let me say he far surpassed my highest expectations. Despite the hassles of Covid and his high in demand schedule, I was able to get in by August. I was comfortable throughout the whole process: prep, surgery, after-care to the one month follow-up. Amazing skill, fast, no pain and only amazing results. I was given access to Dr. Cody Koch through his personal cell phone to text questions as needed (responses were back in minutes - wow) . This type of care was unexpected and very reassuring. He was both supportive and clear about the typical issues post surgery into the first month. No surprises. Two weeks post surgery, the only clue I had the top and bottom procedures were the major improvement in my looks. See my face pic above. Upon my first post surgery Facebook profile image update - my international friends (I do a lot of international lectures) asked if this was my younger brother? I replied - good diet, exercise and rest. Let them wonder. My granddaughter says I have big eyes now. Haha. My advice is why wait? You have one of the best plastic surgeons ready to improve you - not change you. Written with great appreciation to the entire KOCH TEAM. Jason
Facebook
5.0/5
Oct 16, 2020
I had my first appointment today and everyone I encountered from the beginning to the end of my visit were amazing. LaDawn was thorough with explaining options for skin care and Taylor and her assistant were fantastic with going over options so that I could achieve the best results. I felt very comfortable with the whole experience and felt like I gained a new family 😊
Google
5.0/5
Oct 16, 2020
Dr Sean Hill did my Abdominoplasty aka Tummy tuck in 2017 . The First thing that struck me was his good bedside manner. Very pleasant and professional. I was just wanting a liposuction but he gave me his honest opinion that having a tummy tuck would take care of the excess loose skin. He gave me a good pre-op education and an even more awesome post-op and follow up. Very meticulous and sweet. I would definitely come back to him.
Google
5.0/5
Oct 16, 2020
Sole is such a awesome place. Sole makes you feel right at home right when you walk in. Sole is very professional. I would highly recommend Sole. Just a awesome overall experience.
Google
5.0/5
Oct 15, 2020
Dr Lewis and his staff is amazing . His Cordinater Erin is absolutely amazing . Few months prior I went somewhere else and did receive the quality of care I did here. They truly go above and beyond. Dr Lewis Keep it 100 straight forward with you no sugar coating but still compassionate with his approach. Erin make you feel like you are best friend very easy to talk to and warminf . And from the moment I spoke to the receptionist Irene who set the tone because she is the first person of contact before anything . You can feel her how genuine she is . I never once felt rushed and they walk me through the entire process The entire staff is like the chick fil a of plastic surgeons I’ve been crying because I’m so happy with them and more then happy with my finish look. I would tell anyone to skip the other places and go straight to these guys. Something i wanted for the past 15 years I’m so excited and very please . I can’t thank Dr Lewis and his team enough
Facebook
5.0/5
Oct 15, 2020
I have been going to Sole Medical Spa for over a year now. I love their whole team at Sole. They are wonderful and so nice. Come see them for your skin care needs. I promise you won’t regret it.
Google
5.0/5
Oct 14, 2020
Jen M is the only person I will go to for Botox! She listens, has incredible technique and my eyebrows have never looked better. The arch is perfect, I still have animation yet my deep wrinkles are gone. She is truly the best and the utmost professional.
Google
5.0/5
Oct 14, 2020
Dr. Daugherty gave me amazing results. She made me very comfortable and encouraged me to do what I felt was right for my body. She was there for me every step of the way. Her PA, Taylor, and her nurse, Tabitha, helped me at every appointment and answered my questions when I called. They were another reason why I love this clinic.
Google
5.0/5
Oct 14, 2020
Etna has been a great addition to my online marketing team. I have used several different providers, and they are head an shoulders above the others. They keep in touch regularly to let you know how your website is doing, they make alterations quickly and respond to suggestions pretty much immediately. I have seen a big increase in business and therefore bottom line has gone up. They go above and beyond and are very fair. I really am so satisfied with their work. Finally I am not paying thousands of dollars to be plugged into an algorithm and forgotten like the other companies. They also redesigned and updated my site and it is beautifuI think they care as much as I do that my website is performing well.
Google
5.0/5
Oct 14, 2020
I had the MOHS procedure done I my and dermatologist sent me to Dr. Koch to repair the damage done by the procedure. I had a nickel size around on my cheek! Dr.Koch cut and sewed skin on my cheek and Tyne wound was covered. This was done in June and now I the middle of October it's almost invisible!! I'm very impressed! All the staff there were very friendly and helpful also!!
Google
5.0/5
Oct 13, 2020
Amy is the best. I love seeing her because I know she has my best interest and needs at the forefront of her care.
Google
5.0/5
Oct 13, 2020
I have been visiting Laura for years! She is always sweet, very knowledgeable, and precise in her skin care procedures. She has always done excellent work and isn't afraid to answer your questions. I have also recently met with Dr. P. He knows all the latest skin care advances and is eager to answer all the questions you have. He never makes you feel insignificant. You are a VIP! He is also extremely skilled. I travel from out of state to visit this team of professionals because of their expertise and genuineness. It is worth the drive!
Google
5.0/5
Oct 13, 2020
Dr. Weiler & his staff are the most kind, attentive and thorough staff I have ever been around. I seen many doctors in my lifetime since I am 56. I had a smooth tummy tuck on 9/11/20. For the last 4-5 weeks I went in sometimes twice a week and was always greeted with a smile even though they had mask on. All my questions were answered & my needs were taken care of. I would definitely recommend them to anyone that is looking for a great surgeon and staff.
Google
5.0/5
Oct 13, 2020
Amazing results .....a true artists....everyone is kind and courteous......always a great experience....THANK YOU AGAIN.....SINCERELY GRACE
Google
5.0/5
Oct 12, 2020
I am honored to have experienced the warmth, kindness, and professionalism shown by Dr. Robyn Daugherty. First and foremost, she is a PERFECTIONIST! From my consult to my now 6 weeks post-op, she has been readily accessible and involved in every decision concerning my pre and post surgical care. For some, making the decision to have cosmetic surgery can be a bit overwhelming. Dr. Daugherty listens to the patient and gives her honest and realistic feedback to obtain the best results possible. The staff makes you feel very comfortable and they to are open to answer any and all questions. Dr. Daugherty has given me the reset my body needed, and I will forever be grateful to the entire team.
Google
5.0/5
Oct 12, 2020
5 STARS!! After many consultations with doctors all over DFW i found Dr. Kenkel He and his staff are very knowledgeable and professional. I highly recommend!!!!
Facebook
5.0/5
Oct 12, 2020
Always the best experience, no matter what service you go for!
Google
5.0/5
Oct 9, 2020
Absolutely LOVE the staff and the atmosphere. Taylor is fantastic and does a phenomenal job! I will never go to another place for my injections.
Google
5.0/5
Oct 9, 2020
I did a lot of research on my particular procedure and no one had a negative response to Dr. Weiler's abilities. So instantly, I knew he was my doctor. My experience was a comfortable and enjoyable one. I knew from the beginning, every step that would be taken because of his knowledgeable staff and they did not disappoint. After my procedure, they took very great care of me and checked on every ache and concern I had. If I need other work, it will definitely be done by Dr. Weiler.
Google
5.0/5
Oct 9, 2020
Love my appointments with Laura! I trust her completely with any treatment and I’m never disappointed with how she works with me to achieve natural, healthy goals. She goes beyond to make sure I’m taken care of.
Google
5.0/5
Oct 8, 2020
Stephanie is my “go to”! She is the best! If you’re thinking about injections or fillers but you’re on the fence, see her!! She is so knowledgeable and good at what she does. You won’t be disappointed! I have recommended numerous friends to her and they have all been thrilled with her services! A++++
Google
5.0/5
Oct 8, 2020
Taylor is not only the most qualified PA in her Field. She is the Sweetest Most Personable Dr I have used. I started seeing Taylor in the Hammond Office before Dr Weiler opened his Baton Rouge Practice. I live in Alexandria and don’t think twice about driving to her wherever she may be. I trust no one else with my face. She has always made me feel and look Beautiful! Taylor is My #1 and I try to tell her that every time I go in. Our face is the most important part of our body and Taylor looks at my skin as well as taking care of any other needs to keep me fresh and young looking. Love you Taylor!!!❤️ Judie
Google
5.0/5
Oct 8, 2020
Loved the results of my non surgical rhinoplasty! Dr. Chaboki is very personable and detail oriented. I have a fear of needles, he took the time to calm my nerves. Awesome doc and team! Thank you 😊
Google
5.0/5
Oct 7, 2020
I've had a double chin since I was born. No matter the exercise, gimmicky devices, or makeup could solve this issue. All of the women in my family have no jawline and a double chin. I wanted a change. I'm home 24/7 because of Covid so I figured it would be a good time to get the surgery I've been dreaming of with plenty of time to heal and not be seen to the public eye. The consultation was great. Dr. Chaboki is very warm and easy to talk to. I explained my issues and desired results and we moved forward with the same expectations. We decided a chin implant and chin lipo would give me my dream jawline and profile. Janet and Lauren who deal with the administrative side of the business are also really pleasant and incredibly easy to communicate with. The surgery during covid was actually very ideal, hah. There was only one other patient in the waiting room, no guests or extra bodies around. I felt very clean and safe. Because of the lack of patients, the nurses and staff were very attentive. I was pretty dehydrated from fasting and they provided saline and some anti-nausea meds for my nerves. The whole process didn't take very long. My husband waited at a nearby coffee shop and received text messages with updates during my whole procedure. After I got home I slept with a lovely bandage wrapped all the way around my head, this was to help with swelling reduction and provide comfort. Dr. Chaboki gave me his number to text/call if I had any questions. He called a few hours later to check up on me. The pain was noticeable but not unbearable. I get chronic migraines and honestly, my migraines are worse. After day 3 the pain was minimal and I started to feel normal again. My chin and jaw were tight, but not hurting and I could already see a huge difference, even with all of the swelling! It's been 1.5 months and there is still some tightness and mild swelling but not enough for anyone to notice. It looks like such an upgrade. I should have done this sooner. I understand it can take some time for everything to fully settle, and once that does I'll provide an update with before and after pictures. I highly recommend Potomac Plastic Surgery, I had many consultations and have been researching doctors in the area for quite some time. I clearly made the right decision. - I wish I could make a second review for a different procedure but yelp only allows one per business. This review is for Rachel, the injector at Potomac Plastic Surgery. Rachel is to go-to gal for lips. She wanted to try a new technique with a smaller needle for a more precise look with less pain. I was happy to be her guinea pig! She provided lidocaine and after 20 minutes my lips were numb. There wasn't much pain at all. I would rate it a 2 out of 10. At worst it felt like an ant bite. The whole procedure itself took maybe 10 minutes once the numbing cream had an effect. I like my lips I just wanted more fullness on top and they look amazing! It was about two days of swelling, I didn't have any bruising which surprised me because I bruise very easily. Even if I did, I would have applied a heavy concealer on my lips then applied lipstick. I love, love, love, my new lips. They don't look overdone and fake. In fact, no one has been able to tell, they just keep complimenting my lipstick. Hah. If you want a gentle touch with a precision expert, Rachel is the lady to see.
Google
5.0/5
Oct 6, 2020
I loved my experience at your office. I would definitely recommend your services!
Google
5.0/5
Oct 6, 2020
I couldn't be happier with my results after 2 visits with Sean! My skin looks amazing. Sean is knowledgeable, professional, and friendly. I will def be back and 100% would recommend!
Google
5.0/5
Oct 6, 2020
LOVE Taylor! Only person I would trust to do my Botox and filler!

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