Etna Interactive
2040 Broad St
San Luis Obispo, CA 93401
Phone: (866) 374-3762
Monday–Friday: 8 a.m.–5 p.m.
Most aesthetic practices are sitting on a powerful CRM that’s acting more like a contact list than a growth engine. This article lays out a practical, step-by-step action plan with 9 proven automations that you can implement to plug revenue leaks, speed up response times, and tighten follow-up across the entire patient journey. Use it... Continue Reading
At Etna Interactive, we believe that meaningful feedback isn’t just a soft skill—it’s a strategic advantage. In a keynote that resonated deeply across our team and clients, bestselling author and leadership coach Kyle McDowell shared a compelling message: if we want excellence, we need to normalize feedback. Not as criticism, but as care. Not as... Continue Reading
Full Transcript of Etna Interactive’s Recent Webinar on Spotting the Fix Worth Making Ryan: All right, it is noon Pacific time, and uh, here on the West Coast, I want to know what is today, the 21st of May of 2025, and we are going to talk a little bit today in a session we're... Continue Reading
At Etna Interactive, we’re constantly testing, refining, and challenging assumptions about what really works in... Continue Reading
In elective healthcare, your front office team is often the first point of contact for prospective patients. The way they handle phone calls can make or break a potential relationship, influencing whether someone schedules a consultation, becomes a loyal patient, or walks away. Investing in great phone skills isn't just about answering questions—it's about creating... Continue Reading
As a healthcare marketing professional who's spent two decades helping medical practices navigate the digital landscape, I've been closely following California's groundbreaking AB 3030. This new law (which took effect on January 1, 2025) marks a significant shift in how California’s medical professionals can engage artificial intelligence in patient communications. Importantly, however, I do not... Continue Reading
Mastering effective communication is crucial for the success of your practice. Great communication leads to great experiences, whether they're experiences with our co-workers or experiences for our customers. That's why we recently hosted a webinar featuring... Continue Reading
Etna Interactive’s recent webinar brought together industry leaders to discuss the evolving landscape of financing in elective healthcare. With insights from seasoned professionals, the session explored strategies to improve patient affordability and increase practice revenue. This detailed transcript provides a comprehensive summary, capturing the full conversation for easy reference. Full Transcript of Etna Interactive's Recent... Continue Reading
