Etna Interactive
709 Fiero Lane, Suite 43
/ San Luis Obispo, CA 93401
Tel (866) 374-3762
Fax (805) 543-2014

Category Archives: Reputation Management

Hiring a PR Firm

In February, Etna hosted a webinar on generating local media coverage that featured 3 public relations experts who specialize in the field of aesthetic medicine. One of the most common questions we received from attendees was, “How do I go about hiring a PR firm if I decide I can’t do it myself?” If you don’t have time for the… Continue Reading

Making the News Webinar Follow-up Questions

We had so many great questions from February’s Making the News webinar! Although we ran out of time to answer all your questions during the webinar, I’ve asked our presenters to answer the questions we couldn’t get to in the text below. Feel free leave a comment below if you have additional questions about earning local media coverage for your… Continue Reading

Master Your Online Reputation: Go Beyond 5 Stars – Webinar from 9/17/13

Surgeons worldwide are concerned about online reputation, and for good reason. A recent study from Digital Assent showed that, for 72% of patients, poor doctor reviews could be a deal-breaker. In this 1 hour webinar I go beyond “5 stars” to help you understand the array of factors that impact your reputation online. You’ll learn how to proactively cultivate a… Continue Reading

What Works: Get Involved in the Patient Community

To strengthen his leadership in post-weight loss plastic surgery, Sacramento’s Dr. David Kaufman is active in this highly-connected community.  He develops relationships with bariatric surgeons, speaks to support groups and maintains a dedicated site: www.afterobesity.com. “Since we invested in community outreach, our relationships with post-weight loss patients have grown dramatically in both quantity and quality.” – Dr. David Kaufman Create… Continue Reading

How Many Before and After Photos Are Enough?

We are working with a long-time client on redesigning their site.  The practice manager asked, “About how many pictures ideally do we need on the website? We obviously don’t have enough, but how high are we aiming?” Presenting before and after photos on your website isn’t just about quantity, it’s also about quality.  Simply stated, you want many well photographed… Continue Reading

Do you have any tips for taking great before and after photos?

How can I get great looking procedure photos to help build my online gallery? By following a few simple tips, you’ll be snapping pictures like a pro in no time, and building up your galleries with real patient cases. We’ve put together some helpful hints and a few sample pictures to help you get great clinical photos that will encourage… Continue Reading

Pay-Per-Lead Medical Marketing

Are pay-per-lead marketing programs legal? An emerging trend in medical marketing treats patients like commodities and puts medical professionals in serious legal peril.  Pay per lead programs, a popular form of online affiliate marketing, are popping up like weeds in the elective healthcare industry.  These programs charge a set fee for the name and contact information of a patient interested… Continue Reading

Horizons in Online Marketing Part 3 of 6: Reputation Management

[videoPlayer src=”/videos/reputation-management.mp4″ thumbnail=”/images/video-screenshot-reputation-management.jpg” width=”526″ height=”286″ duration=”544″]   A negative review posted online can feel like a knife in the back. The angst is amplified when you suspect the review was posted by a former employee or a competitor. With HIPAA and PIPEDA limiting how health care providers can manage their reputations online it is easy to feel helpless and hopeless.… Continue Reading

Sign up for our newsletter to have these articles emailed to you.