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Nurturing Your Next New Patient

In this video, Etna Interactive CEO Ryan Miller discusses how elective healthcare practices should structure their follow-up on new patient inquiries. As patient expectations for fast response keep rising, having a defined, staff-wide standard for lead follow-up has become as important as generating the patient leads themselves.... Continue Reading

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More Content Is Easy. Better Content Takes Judgment.

AI has made content faster and easier to produce, but more content does not automatically mean better visibility. Learn how medical and aesthetic practices can evaluate what is worth creating, when to update existing content, when a supporting blog makes sense, and how expert insight, patient-focused information, and ongoing maintenance can turn a polished draft into a stronger content strategy.... Continue Reading

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Structured Data and Schema Markup for AI Search: What Practices Need To Know

Patients increasingly form their first impression of a practice from an AI-generated answer, rather than from a webpage they click through to read. Google's AI Overviews, ChatGPT, Claude, and other AI search tools summarize, compare, and recommend providers using information they can access and interpret across the web.   Clear, well-organized information makes it easier for... Continue Reading

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AI Search Doesn’t Rank, It Characterizes

In this video, Etna Interactive CEO Ryan Miller, discusses how to monitor your practice's visibility in AI Search. As patients increasingly turn to tools like ChatGPT, Google's AI Overviews, Claude, and Perplexity for provider recommendations, tracking "share of voice" has become just as important as monitoring traditional search rankings. Follow along to learn the difference... Continue Reading

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Etna Interactive Is Now Fully Remote

Etna Interactive now operates as a fully remote healthcare marketing agency, serving clients across North America with the same strategic guidance, creative support, and client-focused service our partners know and rely on. For Etna, this transition is a natural evolution of how our team already works with medical and aesthetic practices. Our support has never... Continue Reading

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How AI Is Reshaping Local Visibility for Aesthetic Practices

AI-driven search is changing how patients discover, evaluate, and compare aesthetic practices. Strong local visibility now depends on more than rankings alone. Learn how your website, reviews, provider profiles, Google Business Profile, local listings, and third-party mentions can work together to strengthen local authority and support visibility in both traditional search and AI-generated results.... Continue Reading

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Google Just Changed the Rules on Reviews

In this video, Etna Interactive CEO Ryan Miller discusses an important update affecting Google reviews and online reputation management for elective healthcare practices. If you’ve noticed legitimate reviews disappearing from your Google Business Profile, this change may help explain why. Follow along to learn what changed in Google’s review policies, why reviews that mention staff... Continue Reading

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